This Refund Policy outlines the terms under which refunds are issued for services provided by Zinzo Digital, including digital marketing and virtual assistant services.

📋 1. General Policy

At Zinzo Digital, we strive to ensure client satisfaction. Since our services are digital and customized, refunds are generally not offered once a service has been initiated.

💼 2. Eligibility for Refund

Refunds may be considered under the following conditions:

• Duplicate payments made by mistake
• Service not delivered as promised (with valid proof)
• Cancellation made within 24 hours of payment and before work begins

⛔ 3. Non-Refundable Services

Refunds are not applicable under the following conditions:

• Work has already started or been delivered
• Delays caused by the client (e.g., no content, communication delays)
• Change of mind after project initiation
• Third-party services (e.g., domain, hosting, ad spend)

🕐 4. Processing Time

Approved refunds will be processed within 7–10 business days to the original payment method.

📧 5. Contact for Refund Requests

To request a refund, please contact us at:

📧 Email: services@zinzodigital.com

📞 Phone: +91 +91 81480 38211

📅 Include: Transaction ID, Service Details, Reason for Request